Intake agent
Reads every new enquiry, sorts it by topic, drafts the first reply and books the call. A person approves before anything leaves.
Live in2–3 weeksPlugs intoOutlook, Gmail, web forms, Clio, CalendlyDataEU servers, DPA signedPriceFixed, after a call
One enquiry, end to end
An example build. Where the studio has no client in this field yet, the page says so.
Mon 08:12 · web formHello, my landlord is keeping my €2,400 deposit after I moved out in Vienna. Can you help, and what would it cost?
Sorted: Tenancy law · Vienna · urgent: no · conflict check: clear
Draft for Mag. Huber · waiting for approvalThank you for writing. Deposit disputes are something we handle often. Could you send the lease and the handover protocol? I can offer a 20-minute call on Wednesday at 10:00 or Thursday at 15:00.
Approved by Mag. Huber at 08:41 · call booked Wed 10:00
1
Reads
Every new message in the shared inbox and the web form, in German and English.
2
Sorts
By topic, urgency and language, using your own list.
3
Checks
Names against your client list before anyone replies.
4
Drafts
A first reply in your tone, with the documents to ask for.
5
Waits for you
Nothing is sent until a person approves it. Then the call goes into the calendar.
Where this stops
It never gives legal or medical advice and never sends without a person.
It reads new enquiries only, not client files.