Concierge and support agent
Answers guests and users on the site, by email and in messengers from your own knowledge base, and hands anything it should not guess at to a person.
Live in2–3 weeksPlugs intoSite, email, WhatsApp, Telegram, help docsDataEU servers, DPA signedPriceFixed, after a call
One question, end to end
An example build. Where the studio has no client in this field yet, the page says so.
Tue 22:15 · site chatIs the pool heated in October?
Answered in 4 secondsYes, it stays at 28°C until 1 November. Towels are at the pool bar.
Tue 22:16Can you add a cot to room 214?
Handed to reception with the booking attached · guest told: reception confirms by 08:00
1
Reads
Your site, docs and past replies, and answers from them.
2
Answers
The repeating questions, around the clock, in five languages.
3
Escalates
Anything it should not guess at, with the context gathered.
4
Reports
Every week: the questions it could not answer, so the docs improve.
Where this stops
It answers only from your material and says so when it does not know.
Bookings, refunds and complaints go to a person.